Frequently Asked Questions - Verify Tenant
Q: What does the Criminal Report from Verify Tenant include?
A: Our Criminal Report covers felonies, misdemeanors, traffic violations, and incarcerations, sourced from State records, Court records, and Departments of Correction as reported to the National database. The search is based on first name, last name, and date of birth. We also offer county criminal searches to cover any gaps in national reporting.
Q: Why does my Criminal Report show information on multiple people?
A: The Criminal Report uses first name, last name, and date of birth for searches, leading to potential matches with others who share those details. We include aliases in our searches to ensure thoroughness.
Q: Why does the criminal report show a different name variation from the applicant?
A: Name variations can occur due to past instances where an applicant’s identifiers might have been used for another individual, either through identity theft or clerical errors.
Q: Why can't I access credit reports for individual landlords on your site?
A: Due to FCRA regulations, individual landlords cannot directly access credit reports through our site. Property managers and associations can obtain them post-credentialing. Individual landlords can request tenants to provide their credit reports obtained from www.annualcreditreport.com.
Q: Why are some credit reports missing credit scores?
A: Credit scores may be absent due to reasons like inactive accounts, insufficient credit history, large file sizes, incomplete data entry, deceased codes, fraud reports, or unmerged credit files.
Q: Does a “records found” status on a criminal report confirm a criminal past?
A: A “records found” status indicates a match based on name and DOB but may include false positives. Further verification through fingerprint comparison or physical description checks is recommended for accuracy.
Q: How can I confirm the accuracy of a criminal record on a report?
A: Confirming the accuracy involves comparing fingerprints or, when available, reviewing the physical description and photo against the applicant.
Q: What should I do if an inaccurate record appears on a report?
A: If a report shows an inaccurate record, you can either contact the reporting county or provide us with evidence for corrections. Our reports reflect data as compiled in the national database.
Q: What is the process if I decide to reject an applicant based on a screening report?
A: Under the Fair Housing and Fair Credit Reporting Acts, you must inform the applicant in writing, using resources like our Adverse Action Letter template. Applicants can request a copy of the report within 60 days for dispute.
Q: Is there a membership fee for Verify Tenant's services?
A: No, we do not charge a membership fee. Our services are accessible on a pay-per-use basis.
Q: What payment methods are accepted?
A: We accept Visa, Mastercard, Amex, PayPal, and checks for our services.
A: Our Criminal Report covers felonies, misdemeanors, traffic violations, and incarcerations, sourced from State records, Court records, and Departments of Correction as reported to the National database. The search is based on first name, last name, and date of birth. We also offer county criminal searches to cover any gaps in national reporting.
Q: Why does my Criminal Report show information on multiple people?
A: The Criminal Report uses first name, last name, and date of birth for searches, leading to potential matches with others who share those details. We include aliases in our searches to ensure thoroughness.
Q: Why does the criminal report show a different name variation from the applicant?
A: Name variations can occur due to past instances where an applicant’s identifiers might have been used for another individual, either through identity theft or clerical errors.
Q: Why can't I access credit reports for individual landlords on your site?
A: Due to FCRA regulations, individual landlords cannot directly access credit reports through our site. Property managers and associations can obtain them post-credentialing. Individual landlords can request tenants to provide their credit reports obtained from www.annualcreditreport.com.
Q: Why are some credit reports missing credit scores?
A: Credit scores may be absent due to reasons like inactive accounts, insufficient credit history, large file sizes, incomplete data entry, deceased codes, fraud reports, or unmerged credit files.
Q: Does a “records found” status on a criminal report confirm a criminal past?
A: A “records found” status indicates a match based on name and DOB but may include false positives. Further verification through fingerprint comparison or physical description checks is recommended for accuracy.
Q: How can I confirm the accuracy of a criminal record on a report?
A: Confirming the accuracy involves comparing fingerprints or, when available, reviewing the physical description and photo against the applicant.
Q: What should I do if an inaccurate record appears on a report?
A: If a report shows an inaccurate record, you can either contact the reporting county or provide us with evidence for corrections. Our reports reflect data as compiled in the national database.
Q: What is the process if I decide to reject an applicant based on a screening report?
A: Under the Fair Housing and Fair Credit Reporting Acts, you must inform the applicant in writing, using resources like our Adverse Action Letter template. Applicants can request a copy of the report within 60 days for dispute.
Q: Is there a membership fee for Verify Tenant's services?
A: No, we do not charge a membership fee. Our services are accessible on a pay-per-use basis.
Q: What payment methods are accepted?
A: We accept Visa, Mastercard, Amex, PayPal, and checks for our services.
Ready to Ensure the Best Tenants for Your Property?
Take the next step towards secure and informed tenant selection. Click below to access Verify Tenant’s comprehensive screening services and start making more confident leasing decisions today.
Your peace of mind is just a click away. With Verify Tenant, you’re not just choosing a service, you’re choosing security and reliability for your property.
Take the next step towards secure and informed tenant selection. Click below to access Verify Tenant’s comprehensive screening services and start making more confident leasing decisions today.
Your peace of mind is just a click away. With Verify Tenant, you’re not just choosing a service, you’re choosing security and reliability for your property.
